Doctors change their ways, can lawyers?
... Asks Ron Friedmann at the beginning of an excellent post in which he points out an opportunity for legal industry leadership. Friedmann writes,
"Twenty years ago, when hit with rising malpractice claims, anesthesiologists did not try changing tort law; rather, they examined their own medical procedures in detail. Anesthesiologists left their practices for days at a time to pore over [thousands of] closed insurance claims. Data was coded and fed into computers for analysis. What they learned led to significant changes in medical practice.
"Lawyers are totally accustomed to examining the past to see what happened. Litigators look at cases, transaction lawyers at past deals. They are not accustomed, however, to examining how they did their work. If lawyers examined how they practiced, they would undoubtedly discover many ways to improve ..."
Posted by Laurel Newby on June 24, 2005 at 05:49 PM | Permalink
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