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Trend Watch: Employee-Customer Fights at the Wendy's Drive-Through Window

Wendysdrivethrough What is it about the drive-through line at Wendy's that is causing so much drama lately? What's up with all the fussin' and fightin,' people? Should drive-through employees receive combat pay? Let me recap what I've seen in just the last month or so.

May 4, 2010: At a Wendy's drive-through in Cumberland County, N.J., a customer rolled up on a Wendy's employee working the drive-through at 1 a.m. and started "talking sh*t" related to an argument over who was the father of the employee's child. The employee threw a fruit punch on the customer, who then tried to get at the employee by climbing in the drive-through window. Police did not charge either woman for their their role in the scuffle, but they did charge the customer and her two passengers after finding a plastic bag with suspected marijuana in the car.

May 19, 2010: At a Wendy's drive-through window in Daytona Beach, Fla., two women who were upset with their order allegedly cursed out the employee at the window, and one took at swing at him. One of the women then got out of the car and went inside the Wendy's brandishing a pink Taser stun gun. Police say she then chased the employee around the kitchen with the pink Taser while her cohort cheered her on.

The Taser-brandishing customer has been charged with aggravated assault with a deadly weapon, and her alleged "running mate" is charged with being a principal to aggravated assault with a deadly weapon.

June 12, 2010: At a Wendy's drive-through in Kalamazoo, Mich., a fist fight and a massive food fight broke out after four customers at the window claimed their order was incorrect. After what the employee termed a "communication breakdown," the disgruntled customers hurled food and drinks at an employee inside, who retaliated by throwing a drink, ketchup and fries on their car. This escalated to hamburgers and french fries, and ultimately to punches and chairs being thrown after the two people from the vehicle went inside the restaurant to continue the brawl. Two of the customers were arrested and charged with assault.

People, please! Think of the children in the minivan behind you before you try to crawl through the drive-through window to exact vengeance because your chicken sandwich has mayonnaise on it that you didn't ask for!

Posted by Bruce Carton on June 16, 2010 at 01:40 PM | Permalink | Comments (5)


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