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How Many Inches Is Your Subway Footlong Sub?

I'm predicting it right here and now: "In re: Subway 11-Inch Litigation"

In a world where lawyers file class actions against basketball teams for resting their star players for the night that "class members" attend a game, how can there not be a class action on behalf of every Subway Footlong sub sandwich purchaser who got shortchanged by an inch?

Today reports that a Facebook post that included a picture of a Subway "Footlong" sub next to a tape measure, and clearly measuring just 11 inches, has gone viral. Here is the photo:

Subway11

After the post received over 130,000 likes and nearly 6,000 comments, Subway was forced to issue a statement:

Our bread is freshly baked daily in each of the over 38,000 Subway restaurants worldwide. We are committed to providing a consistent product delivering the same amount of bread to the customer with every order. The length however may vary slightly when not baked to our exact specifications. We are reinforcing our policies and procedures in an effort to ensure our offerings are always consistent no matter which Subway restaurant you visit.

The post also led other Subway customers to break out their own measuring tapes, prompting a barrage of additional Facebook posts showing photos of other "11-inch Footlongs." Subway began leaving similar apology comments on each of these posts and noting on each that "looking at your photo, this bread is not baked to our standards."

Today adds that according to some Facebook commenters who claimed to work at Subway, the 11-inch subs probably had not been "properly tugged and proofed" before they were baked. If so, then the subs would have contained the proper amount of bread, but would have been a "bit squished." Proper amount of bread or not, 11 inches is not a foot, and my prediction above stands!

Posted by Bruce Carton on January 17, 2013 at 04:10 PM | Permalink | Comments (5)

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