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Where Are the Paralegals?

Two years ago, Monica Bay, in a commentary published in Law Firm Inc., issued a challenge to law firms to list prominently and provide contact information on their Web sites for the members of their executive team. Bay, editor-in-chief of Law Technology News and author of the blog The Common Scold, suggested that firms' failure to list their executives was attributable to the not-so-secret fact that law firms are caste systems with two status ranks -- lawyers and everybody else. The same holds true for paralegals. It is not unheard of for a firm to list paralegals on its Web site, but neither is it common. The blog The Estrin Report illustrates this with a post this week in which it highlights several law firms that provide profiles of their paralegals. They include:

Executives and paralegals, of course, are not the only professionals excluded from firm sites. Many still fail to list marketing and public-relations staff or bury their names where they are difficult to find. It is a practice that is decidedly unfriendly to anyone outside the firm, whether a client, a business or a member of the media. When it comes to naming key contacts, transparency is a good thing.

Posted by Robert J. Ambrogi on April 11, 2007 at 05:25 PM | Permalink | Comments (1)


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