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Organizations Unprepared for Potential Liability from Web 2.0 Applications

Corporations are starting to integrate Web 2.0 applications in their day-to-day business, but they may be unprepared to deal with the resulting liaiblity, reports PC World. As more employees text colleagues and friends or complain about work on social networking sites, corporations lose the ability to oversee and control the flow of information, thus heightening the chance of exposure.

For example, when a corporation is sued it may need to produce employee communications, including potentially embarrassing or incriminating text messages, as well as photos and videos from social networking sites. Employees might even inadvertently expose a company to products liability with seemingly innocuous commentary on Twitter. From the article:

Think of the legal implications of, say, a Twitter post like this, from a proud employee: "To you naysayers, our disc brakes are fine. I'm an engineer on that product. We test to 5x tolerance on the label, so you can be rougher on them than you think. Don't worry." You've got potential product liability in 140 characters, warns Tom Mighell, a lawyer and senior manager at Fios, an electronic discovery consulting firm.

Take a look at the entire article, because it offers many more examples of lawsuits associated with employee use of texting and Web 2.0 applications.

Posted by Carolyn Elefant on November 6, 2008 at 02:35 PM | Permalink | Comments (0)


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